Need a little help?

If you have an SD card inside the camera, this will need to be removed while the camera is powered off.

1. Remove the camera from the app by holding down the icon of the camera you wish to remove. Once you have selected the relevant camera(s) select "remove" at the bottom of the page.
2. Reset the camera using the small re-set hole button. (See individual product quick start guides for instructions on how to reset).
3. Add the product as if you were setting up for the first time, inputting your new routers details. (See individual product's quick start guides for instructions on how to add your device).